Terms of service

Agreement to Terms

• By using gtaconcretefinishers.ca, submitting forms, contacting us, or using our services, you agree to comply with these Terms and all applicable laws and regulations.
• If you do not agree with these Terms, please do not use our services or website.

Description of Services

GTA Concrete Finishers provides concrete finishing services, stamped concrete finishing, broom finish work, exposed aggregate finishing, buggy with operator services, and related contractor support services throughout Ontario, Canada.

We may communicate with customers through:

• SMS/text messaging
• Email
• Phone calls
• Voicemail
• Website forms

We use GoHighLevel (GHL) as our CRM, communication, automation, and customer management platform.

User Responsibilities

You agree to:

• Provide accurate information
• Use our services lawfully
• Not misuse our communication systems
• Not attempt to interfere with our website or systems
• Maintain the confidentiality of any account or communication information

Acceptable Use

You may not:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Transmit spam, malicious code, or harmful content
• Misrepresent your identity or business

We reserve the right to refuse service or terminate communications for misuse or abusive conduct.

Payments & Billing

• Pricing for services is provided based on project requirements, day rates, or agreed contractor support services.
• Invoices and payment terms may be provided separately depending on the project scope.
• Failure to make payment may result in suspension or termination of services.

SMS Messaging Terms

By opting into SMS communications from GTA Concrete Finishers, you consent to receive conversational messages, project updates, scheduling notifications, service-related communications, and customer support messages.

You can cancel the SMS service at any time. Just text “STOP” to 647-720-0073. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@gtaconcretefinishers.ca.

• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you.
• You will receive appointment-based and service-related messaging frequency depending on your interactions with our company. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Consent to receive SMS messages is not a condition of purchase.
• If you have any questions regarding privacy, please read our privacy policy: gtaconcretefinishers.ca/privacy

Intellectual Property

• All website content, branding, logos, graphics, text, and materials are the property of GTA Concrete Finishers unless otherwise stated.
• You may not reproduce, distribute, or use our content without written permission.

Disclaimers

• Our services and website are provided on an “as is” and “as available” basis.
• We do not guarantee uninterrupted website access or error-free communications.
• Project timelines, scheduling, and service availability may vary depending on weather, contractor schedules, site conditions, and operational factors.

Limitation of Liability

• To the maximum extent permitted by law, GTA Concrete Finishers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.
• Our total liability shall not exceed the amount paid for the specific services provided.

Indemnification

You agree to indemnify and hold harmless GTA Concrete Finishers, its owners, employees, contractors, and affiliates from claims, liabilities, damages, or expenses resulting from your misuse of the website or violation of these Terms.

Termination

We reserve the right to terminate or restrict access to our services or communications at any time without notice for violations of these Terms or misuse of our systems.

Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of Ontario, Canada.
• Any disputes arising under these Terms shall be handled within the applicable courts of Ontario.

Changes to Terms

• We may update these Terms periodically.
• Updated versions will be posted on this page with a revised effective date.
• Continued use of our website or services constitutes acceptance of any updated Terms.

Contact Information